Automation Specialist

Are you a UiPath expert with a talent for solving complex business puzzles? Our client is seeking a dedicated Automation Specialist to join their Underwriting team. Your mission is to transform their operational landscape by automating manual referral processes, increasing accuracy, and allowing their underwriters to focus on high-level strategic risk assessment.

The Role

The primary purpose of this position is to design, develop, and implement automation solutions that significantly reduce the volume of manual underwriting referrals. By streamlining routine tasks and automating decision-making criteria, you will enhance our operational efficiency and ensure strict adherence to our risk appetite.

Key Accountabilities

1. Automation Solution Delivery

• Collaborate with Underwriting SMEs to identify and document processes ripe for automation.

• Design, develop, and deploy robust, scalable solutions (RPA, rule engines, workflow automation).

• Ensure all solutions meet rigorous performance, accuracy, and security criteria before deployment.

2. Referral Reduction & Efficiency Improvement

• Perform root-cause analysis on underwriting referrals to develop targeted mitigation strategies.

• Monitor and report on KPIs, including processing times and decision accuracy.

• Continuously optimize existing automated processes for resilience and effectiveness.

3. Stakeholder Collaboration & Communication

• Partner with Underwriting teams to gather requirements and ensure solutions meet operational needs.

• Liaise with IT and Data Science departments for seamless system and data integration.

• Clearly communicate project progress, challenges, and successes to all stakeholders.

4. Documentation & Best Practices

• Maintain comprehensive technical documentation, including design specs and change logs.

• Adhere to established governance frameworks to ensure solutions are auditable and secure.

• Stay current with emerging automation technologies to drive continuous improvement.

Qualifications and Experience

Essential Criteria:

• 3+ years of proven experience designing and implementing automation solutions using UiPath.

• Technical Proficiency: Strong skills in at least one language (Python, VB.NET, or C#) for data manipulation and API integration.

• Analytical Prowess: Ability to analyse complex business processes and translate requirements into technical specifications.

• Communication: Excellent verbal and written skills; able to articulate technical concepts to non-technical audiences.

• Collaboration: Demonstrated success working alongside both business users and technical teams.

Desirable Criteria:

• Degree in Computer Science, IT, Engineering, or Business Analytics.

• Experience in the Insurance industry (Underwriting, Policy Admin, or Claims).

• Knowledge of underwriting referral triggers and decision logic.

• Certifications in RPA platforms, Lean Six Sigma, or Agile methodologies.

• Familiarity with Data Visualization (Power BI/Tableau), Cloud platforms (AWS/Azure), and database concepts.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.